Privacy Policy

We understand that information about your child’s education, support needs, and school experience can feel deeply personal. This page explains how that information is handled.

What we collect

We collect the information you choose to provide through our intake form and email signup — such as your name, email address, and the concerns and details you want organized for your IEP preparation resource.

Please provide only the information necessary to complete your request.

How Information Is Used

Information submitted through the website or intake form is used to process orders, prepare requested resources, communicate with customers, provide support, maintain business records, and improve services.

Third-Party Services

Google Forms may be used to collect customer intake responses. Google may process information according to its own privacy practices.

Stripe is used to process payments. IEPTemplates.org does not directly store customer card information.

Email or website service providers may be used to deliver requested resources, respond to inquiries, and operate the website.

Information sharing

We do not sell personal information.

We share information only with the service providers needed to deliver your request — for example, secure payment processing through Stripe.

Information Retention

Information is retained only as long as reasonably necessary to complete the requested service, maintain required business records, resolve disputes, and meet applicable legal obligations.

Deletion Requests

Customers may request deletion of eligible submitted information through the Contact page. Certain transaction, payment, or business records may need to be retained where required for legitimate business or legal purposes.

Please do not submit sensitive information

Do not submit Social Security numbers, financial account details, passwords, medical record numbers, or other unnecessary sensitive information.

Contact

If you have questions about how your information is handled, please reach us through our Contact page.